Privacy Policy

1. Information we collect

When using the site, we may collect the following types of information:

• Full name
• Phone number
• Email address
• Delivery address
• Order details
• Order notes (including special requests)
• IP address and technical information about use of the site
• Information collected through cookies

2. How we use the information

The information is used for:

• Processing orders
• Supplying the products
• Contacting the customer
• Providing customer service
• Issuing invoices and receipts
• Fraud prevention
• Improving the site and the service
• Sending updates and offers, subject to the customer's consent where required by law

3. Payment

Payments on the site are processed through an external, secure payment provider.

The business does not store customers' full credit card details.

4. Sharing information with third parties

Information may be shared with third parties only where necessary in order to provide the service, such as:

• Delivery companies
• Credit card clearing companies
• Hosting and computing service providers
• Accountants or authorities, where there is a legal obligation

4a. No sale of personal data

Personal information will not be sold to third parties for commercial purposes.

5. Cookies

The site uses cookies for:

• Proper operation of the site
• Saving user preferences
• Information security
• Statistical analysis and service improvement

5a. Managing cookies

Cookies can be blocked through your browser settings, although some services may then not work fully.

6. Information security

We take accepted information security measures to protect personal information from unauthorised access, loss or unlawful use.

However, no computer system can guarantee absolute security.

7. Retention of information

Information will be retained for as long as it is required in order to provide the service, comply with legal requirements or properly manage the business.

8. Right to review and correct information

In accordance with the law, any person is entitled to review personal information held about them and to request its correction or deletion, subject to the provisions of the law.

Requests on this matter can be sent to: office@thebrunchcut.com

9. Marketing communications

If the customer has given their consent, marketing messages may be sent to them.

You can unsubscribe at any time using the unsubscribe link or by contacting customer service.

10. Changes to this policy

The business may update this Privacy Policy from time to time. The updated policy will be published on the site and takes effect upon publication.

11. Contact

For privacy questions, please contact:

Business name: The Brunch Cut

Email: office@thebrunchcut.com